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Industry Portfolio

Modifying an existing process

Design Process

User Research

Process Mapping

Stakeholder Management 

Agile Delivery

Outcome

Delivered 90 days before policy due date

Creating a new feature
 

Design Process

User Research 

Journey Mapping

Prototyping

Testing

Outcome

Created culture of user-driven design ​

Creating a UI component
 

Design Process

Prototyping

Testing

Redesign

Delivery

Outcome

Deployed

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